Privacy Policy

Last updated: January 10, 2025

Yujin ensures a steady commitment to User privacy with regard to the protection of Your personal information that you may share across this Platform/Application. For the purpose of registration and to provide Services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies.

Data Collected

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

Why Data Collection?

We collect data for the following purposes:

Your contact information may be used internally to improve services. You can withdraw consent by emailing [email protected] or using the 'delete account' option. Note that some contact information may remain in the backend for legal compliance.

You can choose not to provide certain information or opt out of non-essential communications.

Use of Your Data

The information you provide may be used:

We will not sell, license, or trade Your personal information. It may be shared only under Our instructions or if required by law. Information collected via server logs (e.g., IP addresses) will be used to troubleshoot issues and optimize performance. Third-party analytics tools may also be used.

How Data Is Collected

Cancellation, Recharge and Refund Policy

Cancellation Requests

Users may request a cancellation of services by contacting Yujin’s customer support team within the allowed timeframe.

Cancellation Timeframe

Cancellations must be requested at least 1 hour before the scheduled service start time. Requests made after this period may incur cancellation fees.

Cancellation Fees

Cancellation fees may vary based on the reason for cancellation. The applicable fee will be communicated at the time of booking or upon request.

Recharge

When a service is availed, the corresponding amount will be deducted from the User’s Yujin wallet/account. Users can recharge their account using available payment options to continue accessing services.

Refunds

Refunds may be applicable based on the nature of the cancellation and eligibility criteria. If a refund is approved, the refunded amount will be credited to your original payment method within 5–7 business days.

External Links on the Platform

The Platform may include advertisements or links to third-party Platforms. We are not responsible for their privacy practices. Review their policies independently.

Permissions and Access

The Application may require access to:

Cookies are used to improve the user experience. You can refuse or disable cookies via your browser, but some Platform features may not function properly.

Your Rights

You have the following rights concerning your data:

You can also request data removal or restriction via email.

Compliances

This Privacy Policy complies with the Indian Information Technology Act, 2000, and related rules and amendments.

General

Amendment

The Privacy Policy may be updated periodically. Continued use of the Platform implies acceptance of changes.

Consent Withdrawal, Data Download & Data Removal Requests

To withdraw consent, delete data, or request data downloads, email [email protected].

Grievance

For any questions or concerns regarding this policy, contact us at [email protected].